The Government is following a complaint made by a local woman, who struck a MOP1.05 million jackpot at Venetian Macau but was denied claim for money.
The brother of the woman, surnamed Tang (鄧), is known to be promoting the slot machine jackpot campaign. Venetian Macau refused giving away the money for grounds that relatives of a member of staff took part in the game.
Ms Tang, who won the jackpot on 14 February, claimed that no one from Venetian Macau had informed her that she could not take part in the game because of her relations with her brother.
Tang claimed that she had requested members of staff of the casino to notify officers of the Gaming Inspection and Coordination Bureau (DICJ), but was told that they ‘would not deal with the complaint’.
She made a formal complaint to the DICJ on 18 February, and was later invited to make a statement on her experience.
Woman jackpot complaint not upheld
The Gaming Inspection and Coordination Bureau judged that the complaint made by a local woman to Venetian Macau for refusing to giving away her slot machine jackpot is not upheld.
In a statement, the Bureau pointed out that the woman, named Tang Si Wan (鄧詩蘊) won a jackpot of a promotional campaign rather than a game in technical terms, and that Venetian Macau had stated in the rules and regulations that the the members of staff and agencies of the casino, as well as their relatives, are not allowed to participate in the campaign.
Tang’s elder brother is a Player Development Manager of Venetian Macau.
Meanwhile, Venetian Macau did display clearly the rules and regulations at the entrance of and within the slot machine area where the promotional campaign took place when Tang claim the jackpot on 15 February. Such rules and regulations were not removed.
Since the rules and regulations had been approved by the Bureau, Tang’s complaint is not upheld.
Tang claimed, after receiving the adjudication, that she will ‘fight’ for her jackpot ‘until the end’, according to Macao Daily News report.
On 21 February, the CEO of SJM, Venetian Macau’s rival competitor, Stanley Ho, claimed that he will pay out the jackpot even if the winner is a relative of his member of staff.
Used With Permission: BlogMacau.Info